ABOUT

WATERMARK COFFEE TECHNOLOGY

One of the first companies to sell commercial espresso machines in Ireland, we have over 20 years of technical experience.

watermark logo

Watermark Coffee Technology came into reality from a hobby for fixing things, a curiosity for how coffee machines worked and, of course, an enthusiasm  for coffee and its preparation.  This was nearly 30 years ago when espresso coffee drinks in Ireland were niche.

Over the last two decades, Watermark slowly became prominent in installing and repairing coffee machines to a growing customer base as Ireland, and the rest of the world, was developing a taste for Cappuccino, latte and Americano.  During this period, Watermark became strongly associated with the Italian coffee machine brand Gaggia. The partnership of sound engineering with sound aftersales service and repair became the benchmark which others sought to replicate.

In 2006 Marguerite and David Lawlor took over the reins at Watermark. With new owners; investment was made to enlarge the field service team, move to a larger business premises which involved a new and enlarged workshop, a modern showroom and training centre and a new office was designed with the express view of improving our customers’ experience.

As a result of the economic down turn our business world changed; selling coffee machines became a very challenging task for a number of reasons.  It was a bleak and difficult time for both our customers and us.  Despite the economic circumstances, we battled on; we thought about our business model and adapted it where we could to take advantage of our strengths.  The dedication and hard work came to fruition in 2009 when we were nominated as the sole agent for Gaggia commercial coffee machines to the UK market and this allowed a new impetus and a broadening of our market which was an important milestone for the business.

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FLEXIBLE RENTAL & PURCHASE OPTIONS

ULTIMATE COFFEE EXPERIENCE
SUPERIOR AFTERSALES SERVICE
20+ YEARS EXPERIENCE
CONSISTENCY IN EVERY CUP

WHAT OUR CUSTOMERS SAY:

Read what others are saying about us.

Since I began working with Watermark, I have found that their professionalism and reliability is second to none. Their newly introduced coffee blends have been a hit with my customers and I look forward to continuing to work with them in the future.
The Hazel House
Watermark provides excellent around the clock technical support. They were very helpful to us when we opened our second premises. We would be more than happy to recommend their services to anyone.
The Punnet Health Store Dublin
Watermark look after the servicing of all our coffee machines in every Costa Coffee store in Ireland. My experience of working with them has never been anything less than superb. They have always gone above and beyond to ensure our needs are met and have proven their reliability and efficiency time and time again. I would certainly recommend Watermark as a reliable, solid and trustworthy partner.
Costa Coffee Dublin
Working with Watermark has been a very smart business decision for us. Their work is always carried out correctly, efficiently and to the highest standard. We use their blend of 1938 coffee which tastes exquisite. We have had excellent feedback from our customers which is always great to hear.
Ber’s Café Dublin
Having a coffee machine installed within Service Source means we have access to excellent quality coffee without having to leave the office and pay excessive prices. It is so convenient for all of our staff. Our experience of working with Watermark has always been excellent. They are extremely timely and efficiently. I cannot recommend them enough.
Service Source Dublin
We have had amazing feedback from our customers about the coffee. They love it. Some have even said it’s the best coffee in the country! Their enthusiasm and passion for what they do is clearly demonstrated through their work.
Cinnamon Alley Café Dublin